$newTicket

Creates a new ticket.

Syntax

$newTicket[Category ID/Name;No question message;In ticket message;Message to user;Error message;(Ticket number;Return ID of the ticket message?)]

Parameters

  • Category ID/Name (Type: String || Flag: Emptiable): The category to put the ticket channels in. Can be a category ID or name.

    Setup the ticket category permissions:
    tickets

  • No question message (Type: String || Flag: Emptiable): The message that appears in {subject} when the user doesn’t provide a subject.

  • In ticket message (Type: String || Flag: Emptiable): The message that is sent in the new ticket channel.

  • Message to user (Type: String || Flag: Emptiable): The message that gets sent in the current channel.

  • Error message (Type: String || Flag: Emptiable): The message that gets returned when the ticket can’t be created.

  • Ticket number (Type: Integer || Flag: Optional): For custom ticket number.

  • Return ID of the ticket message? (Type: Bool || Flag: Optional): Whether you want the ticket message to return its ID.

Subset Functions

You can use these subset functions in $newTicket :

  • {subject} - Returns the ticket subject (user’s message).
  • {channel} - Mentions the new ticket channel.

Example

$nomention
$newTicket[Tickets;No subject was provided.;Thanks for making a ticket. Please explain your issue in detail so we can help.
Subject: {subject}
User: <@$authorID>;Created ticket! {channel};Failed to make ticket!]

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